How to Set Up Billing & Panel Sub-Users

If you need to grant access to your server's console or your billing account, then you'll want to use a Panel Sub-User or a Billing Sub-User, respectively. In either case, the new user will have their own account with their own password and 2FA separate from yours. This allows you to grant your team access to what they need without compromising the security of your account or theirs.

As the owner of the service, you can even limit what the Game Panel Sub-Users or Billing Sub-Users can do on the respective parts of our website. This is mostly accomplished by both the Game Panel and the Client Area providing a permissions system for each individual Panel Sub-User or Billing Sub-User.

If this fits what you need, then you can find information on how to set up Billing Contacts & Billing Sub-Users below. If you need any help with the process, you can reach out to our team on Discord or in the Client Area!

Billing Sub-Users

A Billing Sub-User has access to the Client Area and as such can manage things like your Invoices, Services, and Support Tickets. With the built-in permissions system, you can control what each user has access to, so it's easy to ensure that your team can handle their respective roles effectively.

Create a Billing Sub-User

1. Log into the Client Area and navigate to "Account & Panel" → "Account" → "User Management".
2. Click "Invite New User".
3. Enter the user's email address.
4. Before sending the invite, we recommend checking out what each permission does! We have a section on the permissions here.
5. Select the permissions you want the user to have.
6. Click "Send Invite".

Billing Sub-User Verification

When you invite a new Billing Sub-User, they will receive an email similar to the example shown, and will have 7 days to accept the invite. If they choose not to accept your invite, the link included in the email will expire and they won't have any access to your Billing Account.

The email will come from support@dazcohost.com.

If they didn't receive the email for whatever reason, you can resend the invite from the User Management page by clicking on the Resend Invite button under the Pending Invites header.

After clicking on the accept invitation link, the Billing Sub-User will see a page similar to the one shown, and after accepting the invite from this page, they will have access to your Billing Account with the permissions you assigned to them.

Removing an Existing Billing Sub-User

To remove an existing Billing Sub-User, navigate to the User Management page and click on the Remove Access button, then confirm your choice in the confirmation popup. This will permanently remove this Billing Sub-User from your Billing account unless you re-invite them.

Securing a Billing Sub-User Account

Billing Sub-Users use separate authentication methods than the primary account, which is its own protection against unwanted actions taking place on your service. But to take full advantage of the protection of a Sub-User, you'll want to make sure you enable 2-Factor Authentication for the Sub-User and grant them only the permissions they need.

Permissions

You can limit what a Billing Sub-User can do either when you send the invite or after by selecting specific permissions from a list. We go over the list of permissions, what they do, and their limitations below, as well as where you can modify the Billing Account's Sub-User's permissions.

Before the Invite

You can select the permissions for a Billing Sub-User before you invite them by selecting the "Choose Permissions" radio button under the email input.

After Invite Acceptance

You can manage the permissions of an existing Billing Sub-User by navigating to the User Management page and selecting the Manage Permissions button next to the user you want to edit.

Permissions List

This is a list of all of the permissions provided by the panel, brief descriptions of them, and whether or not they're relevant to services provided by DazcoHost.

• Modify Master Account Profile.
• View & manage Contacts.
• View Products & Services.
• View & Modify Product Passwords.
• Perform Single Sign-On.
• View Domains.
• Manage Domain Settings.
• View & Pay Invoices.
• View & Open Support Tickets.
• View & Manage Affiliate Account.
• View Emails.
• Place New Orders/Upgrades/Cancellations.

2-Factor Authentication

If you want a sub-user to use 2FA, they'll need to follow the steps outlined below in order to enable 2FA on their own Client Area account. There's currently no way for you to verify or enforce that they enable 2FA.

1. Log into the Client Area.
2. Select "Profile" from the "Account & Panels" dropdown.
3. Open the "Security Settings".
4. Click the green "Click here to Enable" button.
5. Select "Time Based Tokens" and click "Get Started".
6. Scan the QR code with your authenticator app or enter the code directly.
7. Make sure to save the alphanumeric code or QR code somewhere in a secure format. Good ways are in a private password manager or encrypted flash drive!

Billing Contacts

Adding a New Billing Contact

1. Log into the Client Area and navigate to "Add New Contact" from the "Contacts" box on the left side of the Client Area Home.
2. Change the "Choose Contact" dropdown to "New Contact".
3. Fill out the contact information.
4. Set the email preferences using the categories at the bottom of the form.
5. Click "Save Changes" to create the contact.

Removing an Existing Billing Contact

1. Log into the Client